Welcome to Artificial Agent

Prompt. Precise. Proficient. 

Revolutionizing how businesses connect with their audiences through cutting-edge automation solutions. By harnessing the power of Artificial Intelligence, we help businesses streamline operations, enhance customer engagement, and drive results. 

What is Artificial Agent?  

Artificial Agent is a bespoke AI technology designed to simplify and enhance communication for businesses. It’s a trained, business-specific AI model that integrates seamlessly with text-based communication channels, such as, WhatsApp, Email and or any software that suites your company. Our solution is built to manage high volumes of inquiries and provide consistent support, no matter the time or complexity of the request. 

Features & Capabilities

Automated handling of frequently asked questions.
Prequalifying leads to improve conversion rates.
Secure account access and interpretation.
Seamless customer authentication.

Explore a Real-World Case Study 

Discover how Artificial Agent has transformed businesses just like yours by improving customer engagement and streamlining operations. Contact us today for a demonstration and see the impact first-hand. 

Retail Customer Support Transformation

Client: A leading e-commerce retailer 
Challenge: Managing high volumes of customer inquiries during holiday sales, including order tracking, returns, and product inquiries. 


Solution: Artificial Agent was integrated into the retailer’s WhatsApp, email, and web chat platforms. The AI handled FAQs and prequalified inquiries for human agents.

 

How to Use It: 
- Deploy AI to handle order-related FAQs like “Where is my order?” 
- Train AI on return policies to automate responses. 
- Route unresolved inquiries to human agents with detailed context. 

B2B Sales Optimisation 

Client: A SaaS provider targeting enterprise clients. 
Challenge: Inefficient lead qualification and prioritization.

Solution: Artificial Agent was used to automate lead qualification based on input from web forms and email inquiries. Leads were scored and prioritized for the sales team.

 

How to Use It: 
- Integrate Artificial Agent with CRM systems like HubSpot or Salesforce. 
- Set lead scoring criteria (e.g., company size, industry). 
- Notify sales teams of high-priority leads immediately. 

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Additional Information

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We've received your information and will be in touch shortly.

Alternatively, you can contact us at:

Email: jp@baselinedigital.co.za

Phone: 072 010 3334